Check DANA and QRIS Data Rules
Our Privacy Policy covers details supplied during account creation, such as your phone number, login credentials and verification responses, along with technical records from the browser or phone you use. When you choose DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may retain
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payment references, status messages and receipts needed to match activity to your account. We use these records to provide access, investigate stalled wallet status and protect account security. We do not ask you to send a payment password through support. Access and eligibility depends on local
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law, and the policy may be updated when our data process changes. If you are in Bandung or elsewhere in Indonesia, the same request path applies through your account support route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.